Benefits Plans - Long-Term Care Plan

Long-Term Care Enrollment Discontinued; Coverage Continues for Current Enrollees

John Hancock, the university's Long-Term Care plan administrator, discontinued enrollment for Long-Term Care coverage effective January 1, 2012. John Hancock advised the university that it is no longer accepting new entrants to the policy due to the low interest rate environment that is expected to continue for an extended period. This announcement from John Hancock means that Long-Term Care insurance is not available for new enrollments as of January 1, 2012.

Please note, the decision not to accept new entrants does not in any way affect employees or dependents who already have this coverage. John Hancock will continue to provide ongoing service to everyone currently covered under this policy. 

At this time, the Benefits Office does not have any additional information about whether or when long-term care insurance may be available again in the future.

Frequently Asked Questions

If you have questions about your current long-term care plan, please call:

  • MetLife at 1-800-308-0179, or
  • John Hancock Group Long-term Care Call Center at 1-888-231-4324


The University of Michigan in its sole discretion may modify, amend, or terminate the benefits provided with respect to any individual receiving benefits, including active employees, retirees, and their dependents. Although the university has elected to provide these benefits this year, no individual has a vested right to any of the benefits provided. Nothing in these materials gives any individual the right to continued benefits beyond the time the university modifies, amends, or terminates the benefit. Anyone seeking or accepting any of the benefits provided will be deemed to have accepted the terms of the benefits programs and the university's right to modify, amend or terminate them.