Benefits Plans Contact Information


Name Website Address Phone Number*
Prescription Drug Plan
MedImpact 800-681-9578
U-M Health System Specialty Pharmacy (specialty prescription drugs)

1-855-276-3002 (toll free) Monday through Friday:  9:00 a.m. to 5:30 p.m. Eastern Time
Saturday:  8:30 12:30 p.m. Eastern Time

NoviXus Pharmacy Services

Mail Order 877-269-1160 Monday - Friday, 7 a.m. to 7 p.m., Saturday 9 a.m. to 1 p.m. Eastern Time. After hours, all phones to to an on-call pharmacist for urgent situations 7 days a week.
Health Plans

Blue Cross Blue Shield of Michigan Community Blue PPO

BCBSM Community Blue PPO network providers can be found online:

Go to

To locate participating providers outside of Michigan, call: 800-810-2583

Local Group/Suffix MOS Group MOS Division
Actives 68714-661 007005187 0002
Retirees 68714-662 007005187 0003
LEO Members 68714-664 007005187 0005
GEO Members 68714-663 007005187 0004
Comprehensive Major Medical (CMM) 877-790-BLUE
Local Group/Suffix MOS Group MOS Division
Actives 68712-000
007005187 0000
Retirees 68712-900 007005187 0001

Group/Policy Number
001243160002 800-658-8878

Health Alliance Plan

Group/Policy Number



PCP Select:

U-M Premier Care

Group/Policy Number
001243160001 800-658-8878
Vision Plan
Davis Vision

For a provider list, enter 2032 in the Client Code field at the bottom of the page and then click Submit.
Legal Plan
Hyatt Group Legal Services Plan

If you are not a legal plan participant but would like information on the plan, select "Thinking about Enrolling" from the home page, and then enter 2100010 as your password for information on member-only coverage, or enter 2110010 as your password for information on family coverage.
Dental Plan
Delta Dental Plan Information 800-524-0149
Retirement Savings Plans
Fidelity site for U-M


800-642-7131 (Fidelity Ann Arbor office)
TIAA-CREF (General)  800-842-2776
TIAA-CREF (to RSVP for workshops and individual counseling sessions)  800-732-8353
TIAA-CREF (Transfers and Allocation Changes) 800-842-2252
TIAA-CREF site for U-M

Flexible Spending Accounts

Use your 8-digit UMID as your Member ID to register, not your Social Security Number.

PayFlex/HealthHub Fax Fax your claims Fax
Group Term Life Insurance
Metropolitan Life Insurance Company (MetLife) 800-523-2894
Life Insurance Beneficiary Designations

Register on the site to make your beneficiary designations or mail or fax the beneficiary designation form.

Long-Term Care Insurance (current enrollees only)
John Hancock
(username: umich; password: mybenefit)
MetLife 800-308-0179
Other Resources
Medicare 800-633-4227


Michigan Relay Center for Hearing Impaired

800-649-3777 or dial 711

The Federal Communications Commission has adopted use of the 711 dialing code for access to Telecommunications Relay Services (TRS). 

Social Security Administration 800-772-1213